Getting your order to you in perfect condition and as trouble free as possible is an important part of our service, once an order is wrapped we will phone to arrange a suitable delivery day**, this is to ensure everything goes smoothly as possible.
Please make sure you supply a working phone number with your order, also supply an email address if you want tracking information.
STOCKED PRODUCT ORDERS (SPO)
Orders placed now for stocked products are wrapped 1 – 2 working days from order
MADE TO ORDER PRODUCTS (MTO) AND BESPOKE CUSTOM ORDERS
Orders placed now have an estimated 3 week lead time.
Packages are sent on a next working day service
Pallet deliveries are 1-2 working days
As soon as an order is wrapped we dispatch, tracking will be sent to the email address provided with your order.
We use recycled cardboard for the main part of the packaging with some polystyrene on heavier products for extra protection, parcels are held together with tensioned nylon straps.
Standard delivery is for weekdays only, Saturday deliveries can be arranged but cost more, please contact us for a quotes before purchasing, Package Delivery is a next day service
Must be reported within 24h of receipt, please see out terms and conditions for full details